When you choose to sign up with Netcampus and take a Distance Learning course, you will receive a Study Kit delivered to your door, which includes everything you need to begin your studies immediately. This study kit includes:

• Your physical study material
  These are the books you will study from. These books will be official study material provided by the respective vendor. For example, if you are studying a Microsoft course, then Microsoft Official Curriculum will be included.
  
  
• Details to access the Study Portal
  Special activation instructions will be sent to you in your kit, to activate your access to the Study Portal. Upon activation, you will specify your study hours to allow the Study Portal to create a study plan around your requirements.
  
  
• An Orientation Guide
  This will guide you on "what's next" to get yourself started with your Study Kit. It will also give you important information on getting the most out of the resources available to you.
  
  

When you sign up with Netcampus, a Mentor that specialises in your course is allocated to you and looks after you. You can access your mentor (instructor) in several ways. Here are your communication and interaction options...

• Live Chat
  Mentors are available throughout the day to chat to you and answer your course-related enquiries. You can access your assigned mentor via live chat by clicking on the "Live Chat" button on the left of this page, or wherever you see the "Live Chat" button.
  
  
• Chat rooms
  Netcampus has a number of chat rooms available to you as a means of supporting our students:
  - Central Perk, the social student chat room. Discuss anything and everything here.
  - Development room - Discuss development related topics
  - End User room - For End User related issues
  - Engineering room - Discuss engineering related topics
  - Graphic Design room - For design and graphic design topics
  
  
• Email
  Contact us by emailing support@netcampus.com
  
  
• Phone
  We are contactable through our call centre where there is always a consultant ready to take your call. You will be routed to the appropriate person to help you. All of our telephone details are here on the contact us page.
  
  
• Peer2Peer
  You can add study peers to your contact list. The peer chat system enables you to find support and buddies who are studying the same course and may have the same issues as you.
  
  
• Forums
  Our forum area is comprehensive. We offer everything from the bog-standard discussion forums which enable you to discuss courses and course-related questions with a global audience to assessment-related discussions groups, gaming forums and the very busy "jobs" forum where you can see who's hiring.
  
  

Need a study-buddy or want to chat to someone doing the same course as you? Our peer network will help you find study support via peer chats or a vast peer forum.

• Peer to Peer online chat
  The peer chat system enables you to find other students and make study-buddies who are studying the same course and may have the same issues as you.
  
  
• Forums
  Our forum area is comprehensive. We offer everything from the bog-standard discussion forums which enable you to discuss courses and course-related questions with a global audience to assessment-related discussions groups, gaming forums and the very busy "jobs" forum where you can see who's hiring.
  
  
• Messaging
  We offer a global messaging application where you are able to send internal mails just to Netcampus students.
  
  

You may not need stationery, protractor and pencils anymore, but every student needs study aids and tools. We provide access to a host of support tools for students.

• Study Portal
  The study portal is the central location of all your study-related information. Your study planner, course information, assessment options and tests, study tips and basically, everything you need to help you study is accessed from here.
  
  
• Virtual Labs
  Netcampus' Virtual Lab system is an innovative study support system which gives you acces to virtual computers which you can use to work through your course practices and labs.
  
  
• netTest
  netTest is a tailored testing solution which will allow you to write tests that are available within your various course areas. After completing a test, you will be able to view the test answers for review purposes. Your test scores will be listed, so you can monitor your progress.
  
  
• Study Planner
  Your study timetable is customised to your particular schedule, when you activate your course. This section shows you what your scheduled tasks are, to keep you on track with your studies.
  
  
• Resource Centre
  The resource centre contains all your course resources, which include extra reading and course document resources along with video resources.
  
  

Get more info about more Netcampus services available to you:

• Study Support and Options
• Study Resources (currently viewing)
• Help Me Decide Wizard
• Free Skill Assessments
• Certifications
• Satisfaction Guarantee
• Affiliate Program