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Forum topic: Netcampus Customer Service Agents needed
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AuthorMessage
Alessandro
Moderator



Joined: 30/05/2007
Posts: 19
Ranking: Novice
Location: South Africa
Posted: 19/01/2009 09:01
Subject: Netcampus Customer Service Agents needed
Overview

We are seeking young energetic and outgoing individuals, with a passion for people and technology and an outstanding commitment to service excellence, to be part of the Netcampus customer service team.

Candidates will be required to proactively promote the company’s brand, products and services and support customers. This will entail pre-sale activities and providing first-level technical information and training support to a growing local and international customer base.

Company Description

Originally established in 1997, Netcampus is a leading Internet based computer training organisation, offering innovative, cost effective and popular training courses to a fast growing local and international customer base.

Requirements

- A passion for technology, learning and people
- Exceptional commitment to customer service and support
- Excellent level of both written and spoken English, a second language is advantageous
- Good level of numeracy skills, planning skills, and excellent time management
- Vibrant telephone personality and be able to convey concepts and ideas convincingly

Advantageous

- Technical and/or sales background
- Microsoft technical certification (MCP or higher), or equivalent
- Excellent PC skills and thorough knowledge of Microsoft Office

Details

Remuneration: neg. + comm.
Province: Western Cape
City: Somerset West
Education level: Matric
(technical diploma or equivalent certifi cation advantageous)
Type: Permanent
Start date: ideally 1 Dec 2009


Contact

Contact Person: Nathalie Perthel
Contact Number: 0860 640 640
Email: nathalie@netcampus.com


AuthorMessage
Peter

Joined: 01/07/2010 10:07
Posts: 1
Ranking: Novice
Location: South Africa
Posted: 01/07/2010 10:07
Dear Sir
Please find my CV here posted for your perusal irt a possible position with your Company as an IT End User Trainer. Details are listed for your information.

Please feel free in contacting me if and when other information is required by yourselves.

Sincerely yours
PETER JONSSON
____________________________________________________________________



Contact Information

Physical Address 22 Alfred Street,

8001 CAPE TOWN

Postal Address PO Box 7363

8012 ROGGEBAAI

Contact Number 0767207722

eMail Address peterajct@vodamail.co.za

Personal Information

Marital Status Single

Nationality South African

Place of Birth Pretoria

Primary Area of Experience

IT Software Support, Training and development

Summary of Qualifications

2004 - IT Assessor ETDP-SETA

1997 - Microsoft Certified Professional

1990- Novell Systems Manager

Work Experience

Nov 2006 – Jun 2010 k-Commercial College – Cape Town

Trained Learners in End User Computing – Typing skills, Introduction to Computers and the entire MS-Office 2003 Suite. Marked, assessed tests, assignments and examinations. (This company no longer exists).

Dec 2004 – Oct 2006 Western Cape Private College – Cape Town

Trained Learners in End User Computing – Typing skills, Introduction to Computers and the entire MS-Office 2003 Suite. Marked, assessed tests, assignments and examinations. (This company no longer exists).

Jan 2003 – Nov 2004 Rosebank College – Cape Town

Trained Learners in End User Computing – Typing skills, Introduction to Computers and the entire MS-Office 2003 Suite. Marked, assessed tests, assignments and examinations.

Dec 2000 – Dec 2002 DSN – SRS House – Cape Town

Trained Learners in End User Computing – Typing skills, Introduction to Computers and the entire MS-Office 2000 Suite. Marked, assessed tests, assignments and examinations.(This company no longer exists).

Apr 1999 – Nov 2000 FAS-Northwall Quay – Dublin Ireland

Trained Learners in End User Computing – Typing skills, Introduction to Computers

Apr 1990 – Mar 1999 HHO - Africa – Johannesburg

Implemented, maintained, managed and supported Computer End-Users on an Novell Network system.

Jan 1979 – Mar 1990 Cullinan Holdings – Pretoria

Senior Computer Operator, maintained, managed and operated 2 ICL Mainframe Computer Systems including daily backups.

1974 – 1978 South African National Defence Force

Professional Memberships

Corporate Member of the National Council of Business Standards

Member of the South African Council of Educators

Extracurricular Activities

Reading, swimming, fine arts, performing arts

______________________________________________

Thank you for hearing me out in this regard. I certainly trust that this information will help other students and the like find out more about the Colleges that they think of studying through.

Sincerley yours,

PETER JONSSON
0767207722


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